Delivery & Shipping
SHIPPING OPTIONS EXPLAINED
- Metro Courier: this is a ‘door to door’ delivery service via our appointed, reputable courier services. Deliveries are undertaken weekdays (Mon- Fri, 08h00 – 17h00) excluding public holidays. The most common address to use would be a work address especial if nobody is available at home. A tracking number is issued via email by 17h00 on the day of dispatch. Indicative delivery times are Gauteng next day, Durban 1-2 days, Cape Town & all other 2-3 days.
- Postnet to Postnet: (preferred option if you do not reside in a region covered by Metro Courier) your order will be dispatched to your nominated Postnet office. Please specify your nearest Postnet branch in the Order Notes field on the next page ‘Checkout’ or simply email us. A tracking number is issued via email by 17h00 on the day of dispatch. Upon arrival at your nominated branch you will receive an sms to collect. To identify your nearest Postnet branch [click on] the link POSTNET BRANCH LOCATOR
- Once your nearest Postnet Branch has been identified please include the branch details in the ‘Order Notes’ section on the ‘Checkout Page’ (next page) or simply email us the branch.
- Rural Courier: this is a ‘door to door’ delivery service via our appointed, reputable courier services. Deliveries are undertaken on Fridays only (08h00 – 17h00) excluding public holidays. A tracking number is issued via email by 17h00 on the day of dispatch. Indicative delivery times are 4-5 days.
- COD / Collection – PTA East: We DO NOT have a physical store but will gladly assist meet customers at the Waterkloof Lifestyle Centre in Pretoria East. Meeting dates and times must be pre-arranged telephonically with us. Please do NOT go to the centre without prior arrangement. If available you can also send your driver.
Waterkloof Lifestyle Shopping Centre location
google maps or QR Code (to scan) or simply request a PIN from us via WhatsApp
COUPON CODES
If a coupon code is provided (credits or special offer discounts etc.) enter the code in the space provided above then select [click on] the APPLY COUPON button to update. The amount associated with the particular coupon code will be reflected.